Question 1

What is the Earthley Wellness Rewards Program?

Accepted Answer

The Wellness Rewards Program allows customers to earn points through qualifying purchases and select activities, then redeem those points for rewards and discounts.

Question 2

Is it free to join?

Accepted Answer

Yes - joining the Wellness Rewards Program is free.

Question 3

How do I sign up for Wellness Rewards? What are the Terms and Conditions?

Accepted Answer

Step 1: Join Log in or create your free Earthley account and sign up for . Step 2: Earn Earn points through purchases through our website earthley.com when logged into your account and other qualifying activities (such as the 500 bonus points for signing up by July 7th). Step 3: Redeem Use your points toward rewards and savings.

Question 4

How do I earn points?

Accepted Answer

Points may be earned through qualifying purchases and other eligible actions outlined in the Wellness Rewards Program.

Question 5

Where can I view my rewards balance?

Accepted Answer

Your current rewards balance is available under .

Question 6

When will my points appear in my account?

Accepted Answer

Points are typically added after a qualifying purchase is completed, though processing times may vary.

Question 7

Can I earn points on every purchase?

Accepted Answer

Most qualifying purchases are eligible, but certain discounts/promotions, taxes, and shipping fees may not earn points. Must be logged into your account on earthley.com and signed up under the Wellness Points to earn points.

Question 8

Do points expire?

Accepted Answer

Points expire after one year of account inactivity or according to the program's terms. Check the current Wellness Rewards Terms & Conditions for details.

Question 9

Can I use points and a discount code on the same order?

Accepted Answer

Some promotions may be combined, while others cannot. Any restrictions will be outlined during checkout or in the promotion details.

Question 10

Is there a minimum number of points needed to redeem rewards?

Accepted Answer

Yes, certain rewards may require a minimum point balance before redemption (usually 1000 points).

Question 11

How can I redeem my points? Can I redeem them for cash?

Accepted Answer

Log into your and select from available reward options before or during checkout. Wellness Points can be redeemed in increments of 1,000. 1,000 points is equal to $3 off. Example: You have 1,500 points. Only 1,000 of those points apply and you will receive $3 off. No, points have no cash value and cannot be exchanged for cash.

Question 12

What are the requirements to join the program?

Accepted Answer

At this time, you must be 18 years old and a legal resident of The United States.

Question 13

What happens to my points if I return an order?

Accepted Answer

Any points earned from returned or refunded purchases may be removed from your account.

Question 14

Can points be transferred to another customer?

Accepted Answer

No, rewards points are generally non-transferable and can only be used by the account holder.

Question 15

What should I do if my points balance looks incorrect?

Accepted Answer

with your order information, and the team can review your account activity.

Question 16

Can I combine points from multiple accounts?

Accepted Answer

No, each customer account maintains its own point balance.

Question 17

What happens if I forget to log into my account before placing an order?

Accepted Answer

Points from checking out in "Guest Mode" do not automatically show up in your account. For the smoothest experience and quickest turn around time, log into your account each time. for assistance. Retroactive point adjustments may be limited by program policies.

Question 18

Will I lose my points if I close my account?

Accepted Answer

Yes, closing an account forfeits any unused rewards and points.

Question 19

Does Earthley reserve the right to change the program?

Accepted Answer

Yes, Earthley may update, modify, suspend, or terminate the Wellness Rewards Program and its benefits at any time.

Question 20

Can my rewards account be suspended?

Accepted Answer

Accounts found to be violating program rules, engaging in fraud, or abusing promotions may be suspended or terminated.

Question 21

Why was a reward removed from my account?

Accepted Answer

Rewards may be removed if they expire, are redeemed, or were earned through a purchase that was later refunded or canceled.

Question 22

Do promotional bonus points count the same as regular points?

Accepted Answer

Bonus points may be subject to separate promotional terms, including expiration dates and redemption restrictions.

Question 23

Can I get rewards for purchasing wholesale?

Accepted Answer

No - wholesale orders are not eligible for the Wellness Rewards Program.

Question 24

As an affiliate, do I earn rewards when purchases are made through my number?

Accepted Answer

If someone with a Wellness Rewards account makes a purchase through your affiliate link/number, the affiliate earns their normal commission on that order yet. The customer will receive their Wellness Points. The affiliate will not earn Wellness Points from the customer's order.

Question 25

Do Scribe and Thrive orders qualify for Wellness Points?

Accepted Answer

Yes - orders do earn Wellness Points!

Earthley's Wellness Rewards Program

Join to earn Wellness points!

Get Wellness Points When You Join

Why You'll Love Earthley Rewards

Get Started in 3 Easy Steps

Ways to Earn

More Reasons to Join

A Thank You for Being Part of the Earthley Family

For daily stress and immune support

For teething babies and toothaches

For healthy sleep, muscle soreness, and gut health

To soothe skin

Why Join Earthley Wellness Rewards?

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

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